FAQ

Product Information

Our napkins are designed to maintain their vibrant appearance through regular use. Because they are printed with water-based colors, some color transfer may occur if they become wet and are rubbed against surfaces or fabrics. Transferred color can generally be removed with standard laundering or surface cleaning.

Orders

To modify an order, contact us at info@hunterandfawn.com as soon as possible. Changes cannot be guaranteed once an order has been placed.

Payments

We accept major credit cards, including Visa, Mastercard, American Express, and Discover, as well as Apple Pay and Google Pay.

Shipping Information

We currently ship within the contiguous United States and are unable to deliver to P.O. boxes. Orders are processed within 1 to 3 business days. Once your order ships, you will receive tracking information by email.

Returns and Refunds

We accept returns within 14 days of delivery. Items must be unused, unopened, and in their original packaging.

Customers are responsible for return shipping, and original shipping fees are non-refundable. Please allow up to 10 business days for your return to be processed after it arrives. You will receive an email once your return has been accepted.

To start a return, visit your account page or email us at info@hunterandfawn.com with your order number.

Exchanges

We are unable to offer exchanges at this time. If you would like a different item, please return your original purchase within 14 days of delivery and place a new order.